Positive and friendly customer service. Quick answers to a couple queries I had before making my first transaction with them. I received the products within two days and they are fantastic! Will absolutely buy from them again and can not wait to do so!
I bought something on discount. The item was delivered on time, and any additional questions were swiftly answered. Excellent service throughout, even the goods ahem.
I am pleased with the shipping; but, I am not thrilled with what I ordered. It simply does not fulfill my requirements. I will order again because the service was ***. Fast arrival; my neighbors were unaware they were having my toy in their home!
Excellent client service. I placed two different orders on the same day by mistake and ended up paying for two amounts of shipping. One email later, my things were received together and I was refunded one shipping fee. My order was well-packaged and delivered ahead of schedule. I would order from them again without hesitation.
I received an item that promptly busted. I brought this to Forthecloset support's notice, and it was addressed within minutes. The following day, a replacement item was shipped.
Great product but not suitable for us, so we returned it and were promptly refunded in full. We will buy from this firm again.
This Gold Digger toy is adequate; it is not the best toy you have provided us, but it is a matter of personal opinion. The issue is that there are no instructions for charging the toy, which took some time to figure out, and the pressure button switch is difficult to use.
Quick arrival, things as advertised on their website, and desired quality! I am really pleased with my purchase! I highly suggest it!
The order processing information is quite clear. The crew is prepared to handle any difficulties in a pleasant and professional manner. Ordering was simple, and the things were exactly as described. Excellent in every way and loyal to their word. Impressed
I received a toy that was not charging properly, so I emailed Forthecloset customer support, and they were quite helpful and quick to respond, and they immediately sent me a replacement.It works properly and is a good value for money.
It was quite simple to place an order. Everything arrived within a few days of the deadline. One item did not work and must be returned, but everything else was perfect.
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It is a little huge for my wife, and the first time was a little unpleasant. Anyway, it is all good.
There is a wide range of options to suit all tastes. Items are sent in basic packaging that is well wrapped. It is simple to order and pay. 20% off with the purchase of a case from them. The delivery was prompt. I will use it again.
I believe the service is prompt and discrete; most things are excellent; nevertheless, I purchased a particularly good toy, a strap on, but the plastic that around it had fractured. Karen from Forthecloset got back to me soon and sorted everything out in a nice and effective manner. A fantastic firm to work with.
Excellent customer service and unobtrusive delivery. I would have awarded full points if some of the things ordered came with written instructions on how to use them properly.
From selecting my shopping products, to cart, to payment, to payment acknowledgement email, to dispatches, to secure delivery... everything was done professionally and quickly. The entire retail process was completed in less than 48 hours! ????????????????????
The item was supplied at a reasonable price and was delivered safely and on time. One star deducted because the item could have used some instructions.
I bought a couple of rabbit vibrators not realizing the diameter would be smaller than planned, but I will still use them. I will have to keep an eye out for the larger girth diameter.
Simple ordering, prompt delivery, and prompt response and replacement of broken items. Customer service was excellent.