Delivery Information

FROM DPD
*********
Last shipping dates for Christmas delivery
At DPD we continue to work around the clock to overcome the challenges we face due to numerous factors, including the industrial action at Royal Mail.

As we approach the final days of the festive period, we want to advise you of our last shipping dates for delivery to be made by Christmas Eve.

The vast majority of your parcels will be delivered by Christmas Eve, if they are with us by 21 December, however, for parcels sent to selected postcodes where we currently have delays, the last shipping date will be 19 December.

You will be able to see this list of postcodes when you login to your MyDPD shipping platform.

Weather conditions continue to be a further challenge for our operation with severe weather experienced in parts of the UK this week. This will inevitably mean further delays for parcels. Wherever possible we will always attempt delivery and keep your customers updated on the status of their parcel if we have their contact details.

All our efforts remain focused on servicing our existing customers. We want to assure you that we have not been accepting new customers in this period and looking after your business remains our priority.

Thank you for your understanding and support in these extraordinary circumstances.

POSTCODES
CH1-3, CH34, CH65-66, CH70, CH88
CW1-12, CW98
DE4, DE6, DE45
DN9, DN15-21, DN31-41
EH1-46, EH52-53, EH77, EH91, EH95, EH99
HD1-9
HG1-3, HG5
HX1-7
KY1-7, KY11-12, KY99
LN1-13
LS1-29, LS88, LS98-99
M20-23, M31, M33, M90
NE9, NE11, NE15-19, NE21, NE43-49, NE61-71
PE11, PE20-25
S70-72, S75
SK7-12, SK17, SK22-23
ST1-21, ST55
SY1-5, SY13-14, SY99
TD2-5, TD10-15
WA1-2, WA4-7, WA13-16, WA55
WF1-14, WF16-17, WF90
YO8

Prices are set to be adjusted for the start of business 3rd Jan. Some prices are staying the same and others will increased. Thank you

Please note that we will be shut Thursday 2nd and Friday 3rd June for the two day Bank Holiday.

All orders placed over the 4 day national holiday while we are shut will start to be dispatched on Monday 6th June.

We cannot guarantee any orders placed on an overnight service during the 4 days we are closed will be dispatched on Monday for delivery on Tuesday. We will do our best but due to how long we will be closed it will not be possible.

DISCREET SHIPPING

We respect your privacy. All products are shipped discreetly in a plain brown box with absolutely no indication as to the contents. All goods that are dispatched are sent by a tracked/recorded insured service. This means goods will not be left on the door-step and must be signed for or left at the depot for you to collect.

BANK HOLIDAYS

We dont ship on any bank holidays whole year-round.

DELIVERY METHODS AND CHARGES

For your peace of mind will always deliver your items by tracked, insured methods. You will receive a tracking number and will be able to track the progress of your deliveries.

We dont work on Sundays. So, we dont ship parcels across on Sundays.Moreover, our courier partners do not ship on Saturdays as well.

Your orders will be dispatched by the choice you select during checkout.

Royal Mail Tracked 48 Delivery (2 - 3 working days) £3.58 (Free on orders over £40)

Royal Mail Tracked 24 Delivery (1 - 2 working days) £5.34 (Free on orders over £70)

Royal Mail Special Delivery  (1 working day) £8.50. Make sure you order before 6 PM to have it the next day. Otherwise, it would take a day more.

DPD Next Day Delivery (Saturdays) £8.50

Royal Mail (Europe) Tracked Delivery (3 - 5 working days) £10

Royal Mail (Rest of World) International Signed for service (3 - 7 working days) £15

If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.