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Delivery Information

Royal Mail Update

Due to the increase in parcels being dispatched via the Royal Mail network, there are lots of extended delivery delays. This is down to a combination of extra parcels, COVID and social distancing. You may have seen some News posts about the delays they are experiencing.

Some special deliveries by 1 pm are not arriving on time, we will not be offering an option to claim if they are not delivered on time.

 

DPD Update

Message received from DPD, DPD Class service temporarily not available. As things change we will update you and the service.

"Following the decision by the French government to close the border with the UK, we have no choice but to suspend our European road services to continental Europe and the Republic of Ireland with immediate effect.

With regret, we are requesting our customers not to send any parcels on our DPD Classic service to either Europe or the Republic of Ireland until further notice. We are also disabling these services on our shipping systems.

At this stage, we do not know how long these services will be unavailable for, but we will provide regular updates as the situation changes"

 

DISCREET SHIPPING

We respect your privacy. All products are shipped discreetly in a plain brown box with absolutely no indication as to the contents. All goods that are dispatched are sent by a tracked/recorded insured service. This means goods will not be left on the door-step and must be signed for or left at the depot for you to collect.

 

BANK HOLIDAYS

We dont ship on any bank holidays whole year-round.

 

DELIVERY METHODS AND CHARGES

 

For your peace of mind will always deliver your items by tracked, insured methods. You will receive a tracking number and will be able to track the progress of your deliveries.

 

We dont work on Sundays. So, we dont ship parcels across on Sundays.

 

Your orders will be dispatched by the choice you select during checkout.
 

Royal Mail Tracked 48 Delivery (2 - 3 working days) £3.50 (Free on orders over £35)
 

Royal Mail Tracked 24 Delivery (1 - 2 working days) £5.00 (Free on orders over £50)

 

Royal Mail Special Delivery  (1 working day) £8.50. Make sure you order before 6 PM to have it the next day. Otherwise, it would take a day more.

 

DPD Next Day Delivery (Saturdays) £8.50
 

Royal Mail (Europe) Tracked Delivery (3 - 5 working days) £10
 

Royal Mail (Rest of World) International Signed for service (3 - 7 working days) £15

 

If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.