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The online wishlist might be improved. This is the third time I have purchased the same item because the first two broke.
Everything is great, but even with new batteries, two of the remotes will not function.
It is an excellent service with prompt delivery. The product itself was nice... but it might be improved because it was too little (opening, etc.). could have been better in full size to enjoy!!
Orders were filled fast, properly packed, and there was good communication. The majority of the products are of high quality and exactly as stated. The sole exception is Chinese lingerie, which feels cheap and filthy.
I placed an order that went on a systemwide excursion; customer service responded quickly and delivered a replacement shipment; we will see what happens.
Huge quality product arrived swiftly, and their amazing customer service rectified a tiny issue.
Prompt, dependable, and helpful in the past when I needed assistance, as well as high-quality products.
Excellent client service! We had hoped to get the couple's advent calendar recently, but it was out of stock. When I contacted them via Twitter, they responded quickly with a return date. Despite the Royal Mail troubles at the time, the date was exact and delivery was quite quick. So far, everything we have opened has been of high quality. The only reason for the four stars is that the calendar lacks doors and is instead just a giant box full with toys.
The order arrived quickly, but the product was defective. Karen provided amazing customer service, providing a (functioning) replacement product with few questions asked and in a timely manner.
Two of the four goods were not what was advertised or expected, but I am fine with it.
