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The purchasing process was simple, and the delivery arrived on schedule and in wonderful shape.
My husband and I have been shopping at Forthecloset for many years and have never had a terrible experience. Products are excellent, shipping is always timely and discrete, pricing are reasonable, and there is always something new. Until recently, I had never had to contact their customer support. I purchased a gift for my husband, paid for DPD next day delivery, and it did not come for over two weeks. When the package came, it was visibly opened, and the contents had been tampered with. This was in no way Fortheclosets' fault; plainly, someone at DPD wanted a free toy but not the one I would requested. So, because DPD is literally uncontactable, I called Karen at Forthecloset Customer Service, who was incredibly compassionate and completely understood that I felt violated and could not send this item as a present. Karen took the initiative to call DPD and request that I look into what occurred. Karen requested me to email images and then offered me a refund for the shipping as well as to replace all of the products for free and to pay for royal mail delivery. Even though I stated that I only needed the item replaced and not the shipping, she persisted and offered me the refund as well! Karen not only fixed my issue completely and swiftly, but she was also a pleasure to interact with via phone or email. She not only wanted to assist me, but she also recognized the gravity of the matter, apologized profusely, and actually cared about my experience. Again, none of this was Forthecloset's responsibility; they delivered my purchase on the scheduled day, and Karen went out of her way to ensure Forthecloset corrected it. Karen, thank you! Closet executives and managers, you have a great treasure on your team! Please forward this note of thanks and admiration to Karen if possible. Also, get rid of DPD as your couriers; they let you down and it seems unjust that you will wind up bearing the tab for DPD's disgusting behavior.
Wow, great quality, well-made, and at a reasonable price. My partner and I both believe that the product will transform our lives.
A wide selection of products are available. The product's quality is excellent. Always dependable and discreet in terms of delivery. My wife is always pleasantly surprised.
Delivery is quick and discreet. extremely friendly staff members had a minor issue that was quickly resolved, leaving me a very satisfied client
Fast arrival, neatly packaged...and a lot of fun once arrived, as always. It is always a pleasant and fulfilling experience to shop here.
The new goods I received were all wonderful and performed well for us both, and we were overjoyed to be able to use them for our enjoyment.
Delivery was quite quick. Unobtrusive packing. Ordered and accurate for several things. It comes highly recommended. A+++
The order was delivered quickly and efficiently. I took advantage of the 'payday20' 20% discount coupon, thus it was an excellent overall experience.
Very simple to order, I found the goods I wanted right away on your user-friendly website. Delivered within the timeframe I specified. Perfect.
This website is fantastic! There is something for everyone in this great variety! Products of high quality, delivered quickly and smoothly! I will absolutely return to shop here!
I recently ordered four (4) tubes of my FAVORITE * A * Lube; Forthecloset Essentials Jelly Lubricant, and it arrived in days. I am going through this material as if it were FASHION. I really suggest it ABOVE ALL OTHERS. Thank you for the prompt DELIVERY. Forthecloset
"I have always found them to be trustworthy." I have always found the website to be very user-friendly. There were no issues with the delivery. A trustworthy firm I am certain that I will utilize them again."
It is always a pleasure to buy at Forthecloset since it is simple to use and provides rapid and discreet service.... AWESOME!
I have always had a nice experience with Forthecloset; they have always delivered fast and at reasonable pricing. I recently contacted Customer Service because the remote for one of our toys had been broken. Karen went above and above to get us a replacement and spare us from having to purchase a costly paperweight! I cannot recommend this company highly enough; this is what wonderful customer service looks like.
It was really simple to order and delivered quite quickly.The product was just what I needed, with extremely clear instructions.
What you see on the website is exactly what you receive, no issues with the things, delivery a few days after purchase, and a very excellent deal.
I have never had a problem with Forthecloset. The items are always wrapped discreetly and securely. I had a problem with one of the items, which the customer service team quickly fixed, leaving me happy in more ways than one hehe. I strongly suggest it.
Found a great looking dildo on Forthecloset em's website for a fair price. It arrived in two days and she was really anxious to use it.
I have been shopping with Forthecloset for some years and have found them to be discreet, selling high-quality things throughout the sexual spectrum.
